At least some customers of Coinbase’s U.S. cryptocurrency exchange are showing $0 account balances Wednesday as bitcoin (BTC) posted – and then quickly erased – a gigantic rally.
The exchange said on its website that it was investigating the matter.
“We are aware that some users may see a zero balance across their Coinbase accounts and may experience errors in buying or selling,” Coinbase said. “Our team is investigating this issue and will provide an update shortly. Your assets are safe.”
The outage happened hours after bitcoin topped $60,000 for the first time since November 2021 and went on to approach $64,000 before rapidly dropping back down to $60,000. Its all-time high above $69,000 is now in sight.
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